PROTIBAE
How can we fuel your journey?

SUPPORT HUB

TRACK ORDER

Real-time updates on your high-protein fuel delivery.

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RETURNS

Easy returns policy for unopened bars.

QUALITY

Learn about our protein sourcing.

FREQUENTLY ASKED

SHIPPING & DELIVERY

How long does domestic shipping take?
Orders placed before 2 PM EST are processed the same day. Standard shipping typically takes 3-5 business days depending on your location within the continental US. Accelerated 2-day shipping is available at checkout.
Do you ship internationally?
Currently, we only ship within North America (USA, Canada, Mexico). We are working on expanding our global fulfillment network to bring PROTIBAE to athletes worldwide soon.

PRODUCT & NUTRITION

Are PROTIBAE bars keto-friendly?
Yes! Most of our bars contain less than 4g net carbs per serving. We use high-quality fats and fibers to keep you in ketosis while providing premium protein fuel.
Where can I find the full ingredient list?
Full nutritional panels and ingredient lists are available on every product page under the "Nutrition" tab. We believe in 100% transparency.

DIRECT CONTACT

Our performance support team responds within 12 hours.

SUPPORT@PROTIBAE.COM
1-800-FUEL-PBX

POLICIES

Full transparency on how we operate.

SHIPPING POLICY

Orders are processed Monday through Friday. We offer several shipping options including Economy, Priority, and Next Day Air. Tracking numbers are provided via email once the shipping label is generated. We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.

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RETURNS & REFUNDS

Due to the food-based nature of our products, we cannot accept returns for opened items. If you receive a damaged package or the wrong product, please contact us within 48 hours with photographic evidence. Approved refunds will be processed to your original payment method within 7-10 business days.

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PRIVACY & SECURITY

We take your data security seriously. PROTIBAE uses enterprise-grade SSL encryption for all transactions. Your information is never sold to third parties. We only use your data to improve your shopping experience and provide personalized nutrition recommendations via our newsletter.

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A powerful, cinematic high-contrast close-up of a premium chocolate protein bar

UNCOMPROMISING NUTRITION

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